Terms of Service

Effective: May 4, 2025 · Last updated: July 4, 2026

Welcome to Koopi

Thank you for using Koopi. These Terms of Service (“Terms”) apply to your access and use of the Koopi platform, including our website, mobile applications, and any other products or services offered by Koopi LLC (“Koopi,” “we,” “us,” or “our”). By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

These Terms incorporate by reference our Privacy Policy, Community Guidelines, Coins Terms & Refund Policy, Cookie Policy, and Copyright / DMCA Policy. If you are a creator, the Creator Agreement also applies to you.

1. Who May Use the Services

You may use the services if you are at least 13 years of age and are not barred from using them under applicable law. If you are under 18, you may only use Koopi with the involvement and consent of a parent or legal guardian. You must be at least 18 years old to make purchases, hold a Coins balance, or participate in creator monetisation.

By creating an account or using the services, you represent and warrant that you have the legal capacity to enter into a binding agreement with Koopi and that you will comply with these Terms at all times.

2. Your Account

To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorised use of your account.

We reserve the right to disable any account at any time, including if we believe you have violated these Terms. You may not use another person's account without their permission.

3. Content on Koopi

3a. Our Content

The Koopi platform and its original content, features, and functionality are owned by Koopi LLC and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any Koopi content without our prior written consent.

3b. Creator Content

Koopi allows creators to upload and share video content (“Creator Content”). Creators retain ownership of their content. By uploading content to Koopi, you grant us a worldwide, non-exclusive, royalty-free, sublicensable licence to host, store, reproduce, reformat and reframe (including generating vertical clips, shorts and thumbnails from source video), encode, communicate, publicly perform, and distribute that content on and through the platform. You represent and warrant that you own or have all rights necessary to grant this licence and that your content does not infringe any third party's rights. Creators' rights and obligations are further described in the Creator Agreement.

3c. Prohibited Content and Conduct

You may not upload, post, or transmit content that:

  • Infringes any third party's intellectual property rights
  • Contains sexually explicit material, nudity, or adult content
  • Promotes violence, hatred, or discrimination against individuals or groups
  • Harasses, intimidates, or bullies other users
  • Contains false or misleading information
  • Violates any applicable law or regulation
  • Contains malware, viruses, or other harmful code

Our Community Guidelines describe what is and isn't allowed in more detail and form part of these Terms. Repeated or serious violations may result in content removal, demonetisation, or account termination.

4. Permissions and Restrictions

Subject to these Terms, Koopi grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal, non-commercial purposes.

You agree not to:

  • Access or use the services for any commercial purpose without our written consent
  • Copy, download, or distribute any content from the platform without authorisation
  • Reverse engineer, decompile, or disassemble any part of the platform
  • Use automated systems (bots, scrapers, etc.) to access the platform
  • Circumvent, disable, or interfere with security features of the platform, including ad-supported playback or the Coins system
  • Use the platform in a way that could damage, disable, or impair it

If we make a developer API available to you, your use of that API is additionally subject to any documentation, rate limits, and API terms we provide.

5. Purchases, Coins & Virtual Currency

Koopi offers a virtual currency (“Coins”) that you may purchase and use within the platform — for example, to skip advertisements. Coins are a limited, personal, non-transferable, revocable licence to use a feature of the service. Coins are not money, do not constitute a currency, stored-value, or a payment instrument, have no cash value, and cannot be redeemed for cash except where required by law.

Purchases are processed by our third-party payment processor (Stripe). By making a purchase, you authorise us and our processor to charge your selected payment method for the amount shown, including applicable taxes. Prices and Coin bundles may change at any time. We do not store your full card details.

Except where required by law, all purchases are final and Coins are non-refundable. Full details, including how refunds are handled and any withdrawal rights that apply to consumers in the EU/UK, are set out in our Coins Terms & Refund Policy.

6. Advertising & Creator Monetisation

Koopi may display advertising on the platform, including video advertisements that play before, during, or after episodes. By using the platform, you consent to the display of such advertising. You may be able to reduce or skip advertising using Coins or other features we offer.

Revenue from advertising and other monetisation may be shared with eligible creators. The terms of that revenue sharing — including eligibility, rates, payout thresholds, timing, and taxes — are governed by the Creator Agreement. Nothing in these Terms guarantees any particular level of earnings.

7. Privacy

Our Privacy Policy explains how we collect, use, and share information about you when you use our services, and our Cookie Policy explains our use of cookies and similar technologies. By using Koopi, you agree that we can collect and use such information in accordance with those policies.

8. Copyright & DMCA

We respect intellectual property rights and expect our users to do the same. We respond to valid notices of copyright infringement in accordance with the Digital Millennium Copyright Act (DMCA), provide a counter-notification process, and terminate the accounts of repeat infringers in appropriate circumstances. For our full policy, how to submit a takedown notice or counter-notice, and our designated agent's contact details, see our Copyright / DMCA Policy.

9. Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, KOOPI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, KOOPI LLC, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF USD $100 OR THE AMOUNTS PAID BY YOU TO KOOPI IN THE PAST 12 MONTHS.

11. Indemnification

You agree to indemnify, defend, and hold harmless Koopi LLC and its affiliates, officers, agents, and employees from any claim, liability, damage, loss, or expense (including legal fees) arising out of or related to your use of the services, your violation of these Terms, or your violation of any third party's rights.

12. Dispute Resolution & Arbitration

Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court.

Most concerns can be resolved quickly by contacting us at legal@koopi.tv. You and Koopi agree to try to resolve any dispute informally for at least 30 days before starting an arbitration or court proceeding.

Binding arbitration. Except for the exceptions below, you and Koopi agree that any dispute, claim, or controversy arising out of or relating to these Terms or the services will be resolved by final and binding individual arbitration administered by a recognised arbitration provider under its consumer rules, rather than in court. The arbitration will be governed by the U.S. Federal Arbitration Act.

Class action waiver. You and Koopi agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding.

Exceptions. Either party may bring an individual claim in small-claims court, and either party may seek injunctive or equitable relief in court for intellectual-property infringement or unauthorised access to the services. Nothing in this section waives any right you may have under applicable law that cannot lawfully be waived.

No opt-out. Agreeing to arbitration is a mandatory condition of using Koopi. There is no opt-out from this arbitration agreement. By accessing or using the Services, you agree to resolve disputes through binding individual arbitration as described in this section.

13. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of laws provisions. To the extent any dispute is not subject to arbitration under Section 12 (such as a small-claims matter or a request for injunctive relief permitted by that section), that dispute shall be resolved exclusively in the state or federal courts located in Delaware, and you consent to their jurisdiction. If you are a consumer resident in the EEA or UK, mandatory consumer-protection laws of your country of residence continue to apply to you.

14. Suspension & Termination

You may stop using the services at any time and may request deletion of your account as described in our Privacy Policy. We may suspend or terminate your access to the services, remove content, or withdraw monetisation at any time if you violate these Terms or applicable law, or to protect the platform, other users, or Koopi. Sections that by their nature should survive termination — including content licences you have granted, disclaimers, limitations of liability, indemnification, and dispute resolution — will survive.

15. App Store & Mobile Applications

If you download or use a Koopi mobile application from a third-party app store or distribution platform (each, an “App Provider,” including the Apple App Store and Google Play), your use is also subject to that App Provider's applicable terms and policies. If any App Provider's terms conflict with these Terms with respect to your use of the application, the App Provider's terms govern solely to the extent of the conflict.

The following additional terms apply when you access the Services through an application obtained from the Apple App Store:

  • These Terms are concluded between you and Koopi only, and not with Apple. Apple is not responsible for the application or its content.
  • Apple has no obligation to furnish any maintenance or support services for the application.
  • If the application fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) you paid for the application. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the application.
  • Apple is not responsible for addressing any claims by you or a third party relating to the application or your use of it, including product-liability claims, claims that the application fails to conform to any legal or regulatory requirement, and claims arising under consumer-protection or similar legislation.
  • Apple is not responsible for investigating, defending, settling, or discharging any third-party claim that the application or your use of it infringes that third party's intellectual-property rights.
  • You represent that you are not located in a country subject to a U.S. Government embargo or designated as “terrorist-supporting,” and that you are not listed on any U.S. Government list of prohibited or restricted parties.
  • Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, will have the right to enforce these Terms against you as a third-party beneficiary.
  • For any questions, complaints, or claims regarding the application, contact us at support@koopi.tv.

Where an App Provider (such as Google Play) requires it, you also agree to comply with that App Provider's usage rules, and you acknowledge that the App Provider is not responsible for the Services or for providing support for them.

Purchases made through an App Provider — including any Coins — are processed by that App Provider under its own payment, billing, parental-control, and refund policies. Refund requests for purchases made through an App Provider must be directed to that App Provider; we are unable to process them. See our Coins Terms & Refund Policy for details.

16. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by updating the effective date above and, where appropriate, providing additional notice. Your continued use of the services after changes become effective constitutes your acceptance of the new Terms.

17. Contact Us

If you have any questions about these Terms, please contact us at legal@koopi.tv.