Privacy Policy

Introduction

Koopi Inc. (“Koopi,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website, applications, and services (collectively, the “Services”). Please read this policy carefully. If you disagree with its terms, please discontinue use of the Services.

1. Information We Collect

Information You Provide

• Account information (name, email address, profile picture) when you sign in with Google or create an account
• Content you upload, including videos, titles, descriptions, and thumbnails
• Communications you send to us, including support requests

Information We Collect Automatically

• Usage data: videos watched, search queries, time spent, interactions with features
• Device information: browser type, operating system, device identifiers
• Log data: IP address, access times, pages viewed, referring URLs
• Cookie and similar tracking data (see Section 6)

Information From Third Parties

• If you sign in with Google, we receive your name, email address, and profile picture from Google
• Advertising partners may share data about your interactions with ads served on our platform

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Services
• Personalise your experience and recommend content
• Process transactions and manage creator revenue sharing
• Send you service-related notifications and updates
• Respond to your comments, questions, and support requests
• Monitor and analyse usage patterns to improve the platform
• Detect, investigate, and prevent fraudulent or illegal activity
• Comply with legal obligations
• Serve targeted advertising based on your interests and usage

3. Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We share information with third-party vendors who help us operate the Services, including cloud storage providers, video hosting providers, analytics platforms, and advertising networks. These providers are contractually bound to use your data only for the purposes of providing services to us.

Advertising Partners

We work with advertising partners (including Google Ad Manager) to serve video advertisements. These partners may use cookies and similar technologies to collect data about your interactions with ads for measurement and targeting purposes.

Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Koopi, our users, or the public.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Services. We also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your data, we securely delete or anonymise it.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data, subject to certain exceptions
• Portability: Request a machine-readable export of your data
• Objection: Object to certain types of processing, including direct marketing
• Restriction: Request that we restrict processing of your data in certain circumstances

To exercise any of these rights, please contact us at privacy@koopi.app.

6. Cookies and Tracking

We use cookies, local storage, and similar tracking technologies to operate the Services and collect usage data. Specifically, we use:

• Essential cookies: Required for the Services to function, including authentication sessions
• Analytics cookies: Help us understand how users interact with the platform
• Advertising cookies: Used by our advertising partners to serve and measure targeted ads

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of the Services.

7. Children's Privacy

The Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will promptly delete it. If you believe we may have inadvertently collected such information, please contact us at privacy@koopi.app.

8. Data Security

We implement industry-standard security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include HTTPS encryption, secure credential storage, and access controls. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Koopi is based in the United States. If you access the Services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using the Services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy regularly. Your continued use of the Services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact our Privacy team at:

If you are located in the European Economic Area, you have the right to lodge a complaint with your local data protection authority.